Business with Australia: Culture clash

New Zealand’s sense of humour, lifestyle and early heritage may not be too different to Australia’s, but business culture in the two countries is not the same.

Australians are generally a tougher bunch to deal with and the size of Australia – both geographically and in population – means each state or territory has its own reputation and rules, which to exporters can mean distinct markets within the overall Australian market.

On the whole, New Zealand exporters I interviewed find the business culture of Australia less open and less reliable compared with home. Deals take longer to close, decision makers are harder to find and even things that look very promising can backfire at the eleventh hour. But once you’re in, it’s well worth your while…

Business with Australia: Play down the Kiwi bit

In the third of a six part series on Kiwi companies exporting to Australia, Bella Katz discovers that it pays to play down the Kiwi heritage when positioning in Australia.

One of the things New Zealanders do well is laugh at themselves. Maybe it’s part of that mythical tall poppy syndrome, or maybe cynicism is in the water. Whatever it is, we can all appreciate the things that are ‘world famous in New Zealand’, like L&P and the big sheep in Waikato.

The thing is, a lot of Kiwis and Kiwi businesses really are world famous, so it’s tempting to think the New Zealand story is critical in building a world class Kiwi brand (or a world class Kiwi). But given Australia is so close to New Zealand and shares a lot of the same DNA, does that connection help or hinder business development in Australia? …

Business with Australia: Do the research

In the second of a six part series on Kiwi companies exporting to Australia, Bella Katz asks what research prepared business owners for the international market.

Going into a meeting unprepared is a business executive’s recurring nightmare. So why would you enter a new international market without local knowledge? You wouldn’t, say New Zealand exporters to Australia. From fashion to professional services, manufacturing to media, the companies I interviewed said research was a crucial first step to business growth across the Tasman.

Stuart Norris, co-owner of tourism photography business Magic Memories, knows the statistics and data of his company and industry inside out. He considers research and local knowledge to be critical to the success of any venture…

Business with Australia: A right time?

In the first of a six part series on Kiwi companies exporting to Australia, Bella Katz asks when the time was right to look beyond New Zealand.

Although there was no single ‘lightbulb moment’ that sparked the move beyond New Zealand, those taking on the Australian market all have a critical piece of advice: don’t do it by half.

For Elizabeth Barbalich, owner of skincare brand Antipodes Nature, it was almost six years from dipping her toe into Australian waters to a more strategic approach to launching her brand there. In the years between, her business became successful in other international markets she believes are less challenging than Australia, including the UK, where Antipodes is now an established brand…

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